Terms of service
STEAMuP Academy Terms of Service
Chapter 1: General Provisions
Article 1 (Purpose)
The purpose of these Terms of Service is to regulate the rights, obligations, responsibilities, and other necessary matters between CEMWARE (hereinafter referred to as the "Company") and the "Member" regarding the use of the educational information service "STEAMuP Academy" (hereinafter referred to as the "Service") provided by the "Company." These terms also apply to electronic commerce using PC communications, smartphone apps (Android, iOS, etc.), provided it does not contradict the nature of such transactions.
Article 2 (Definitions)
The definitions used in these terms are as follows:
User: Refers to "Members" and "Non-members" who access the Service and use contents and related services provided by the Company.
Member: A "User" who has entered into a service use contract with the Company, has been assigned a "User ID," and continuously uses the services provided by the Company.
Paid Member: A "Member" who has paid a certain amount to the Company to receive billing services.
Paid Service: Refers to various online digital contents and related services provided by the Company for a fee.
Non-member: A customer who accesses the site and uses content without registering for membership.
ID: A combination of letters and numbers selected by the "Member" and approved by the "Company" for member identification and service use.
Password: A combination of letters, numbers, or special characters chosen by the "Member" to verify their identity.
Service: Refers to all available actions provided by the Company, regardless of the type of wired or wireless terminal used for access.
Content: Refers to information in the form of codes, text, voice, sound, images, or videos (including files and links) posted or registered on the Service by a Member, produced or processed electronically to enhance utility.
Points, Cash, Coupons: Virtual data that the Company can set, pay, or adjust according to its policies when a Member uses "Paid Services."
Personal Information: Information about a living individual that can identify them, such as email addresses, phone numbers, and SNS information.
Data: Information regarding the results of all actions performed by the "Member" while experiencing the "Service" (e.g., problem-solving results, question history).
Withdrawal: Means the termination of the service use contract by either the "Company" or the "Member."
Article 3 (Provision of Company Information)
The Company shall post its trade name, representative name, address, phone number, email address, business registration number, mail-order business report number, and Chief Privacy Officer (CPO) on the initial screen of the online Service for easy access by Users. The full Terms of Service may be provided via a linked screen.
Article 4 (Posting and Revision of Terms)
These terms become effective when a "Member" agrees to them and applies for membership, and the "Company" accepts the application.
The Company may revise these terms within the scope of relevant laws, such as the "Act on the Regulation of Terms and Conditions" and the "Information and Communications Network Act."
In the event of an amendment, the Company will announce the changes and effective date at least 7 days prior (30 days for significant or disadvantageous changes) via electronic means (email, SMS, etc.).
If a Member does not explicitly express refusal within the notice period—despite the Company clearly stating that silence will be considered as consent—the Member is deemed to have agreed to the revised terms.
Chapter 2: Service Use Contract (Membership)
Article 6 (Membership Subscription)
The use contract is concluded when a "Subscription Applicant" agrees to the terms, applies for membership, and the Company accepts.
The Company may refuse or terminate the contract if the applicant:
Has previously lost membership status under these terms.
Provided false information or failed to provide required details.
Uses a phone number or email already registered by another member.
Intends to use the service for illegal or commercial purposes.
For applicants under 14 years old, the Company may refuse or hold the application if consent from a legal representative (parent, etc.) is not provided.
Article 8 (Protection of Personal Information)
The Company strives to protect Members' personal information as prescribed by the "Information and Communications Network Act" and its own Privacy Policy.
Personal information will not be used for purposes other than those intended or provided to third parties without consent, except where required by law, for fee settlement, or for non-identifiable statistical research.
If a Member has not used the service for more than one year, the Company may transition them to "Dormant Member" status and store their information separately.
Article 11 (Withdrawal and Loss of Membership)
Members may request withdrawal at any time, and the Company will process it immediately.
Upon withdrawal, all data is destroyed immediately, except where retention is required by law.
Note: Learning data and statistics processed in a non-identifiable form (anonymized or pseudonymized) may be permanently retained for service improvement and research purposes.
Chapter 3: Use of Service
Article 14 (User Obligations)
Members must not engage in the following:
Stealing another's ID or allowing others to use their own ID.
Disturbing the Service by transmitting large amounts of data.
Infringing on the intellectual property rights of the Company or third parties.
Distributing content that violates public order and morals.
Article 17 (Service Changes and Suspension)
The Company may change or suspend service for maintenance, facility expansion, or force majeure (power outages, natural disasters). If a "Paid Service" is lost or suspended due to Company's fault, the Company will restore it or provide equivalent value/refund.
Article 20 (Points Payment and Management)
Points are valid for 5 years from the payment date based on the commercial statute of limitations.
Refund Policy:
If a Member requests a refund for points, a 10% refund fee will be deducted from the balance.
Points received for free (not purchased) are not eligible for refund.
Minors must have parental consent to purchase points; if they use "deception" to appear as an adult, the payment cannot be canceled.
Article 21 (Cancellation and Termination)
Members may cancel their contract within 7 days of the contract date.
Cancellation is not possible if:
The value of the goods has significantly decreased due to use.
Provision of digital content (PDF, PPT, etc.) has already commenced.
Chapter 4: Miscellaneous
Article 27 (Limitation of Liability)
The Company is not liable for:
Service interruptions due to natural disasters or force majeure.
Service errors caused by the Member's fault.
The reliability or accuracy of information/data posted by Members.
Losses of expected profits from using the service.
Article 29 (Dispute Resolution)
Lawsuits between the Company and Members shall be governed by the laws of the Republic of Korea. For members residing overseas, the Seoul Central District Court shall be the competent court.
Addendum
Announcement Date: February 4, 2026
Effective Date: February 11, 2026